Langdales are specialists in the rental market and should you currently own or intend to purchase an investment property in County Durham you should contact us to discuss how our professional and competitive property management service can assist you. We know how to effectively and efficiently manage investment properties ensuring smoothly run tenancies.

What Management Services are Available?

We offer tailor made packages to suit the individual needs of the landlord, ranging from fully managed services to tenant find only packages. We welcome all potential landlords to meet with us at their investment property or at our High Street office to discuss their needs and tailor a package that they are both happy and confident with.

Level of Service Offered

Tenant Find Only £540 Includes:

• Advising of achievable rental income
• Advertising and generally marketing and promoting the property availability via Online Advertising, Office Display and ‘To Let’ Board and carry out accompanied viewings
• Referencing prospective tenants including employment reference, current and/or previous landlord / letting agent and credit search completed to obtain information of any previous adverse credit. Where necessary, additional security would be requested by means of a guarantor
• Preparing the tenancy agreement and necessary tenancy forms in order for the tenancy to commence in line with relevant Rent and Housing Acts
• Receiving a deposit / bond from the successful tenant and depositing with a Government Approved Scheme provider and issuing the necessary prescribed information to the tenant
• Arranging with service companies, principally Council Tax, water, electricity and gas providers for the transfer of service contracts to the tenant at the beginning of each tenancy and if necessary to provide meter readings of credit meters
• Collect and remit initial months’ rent received
• Advise all relevant utility providers of new tenant information & meter readings (if available)
• Deduct any pre-tenancy invoices
• Take images both internally and externally at the commencement of the tenancy to be used as a photographic inventory for reference should a dispute arise at the end of any tenancy agreement

Fully Managed £396 set up fee & 12% of rent received Includes:

All information / points detailed above for Tenant Find Only Service plus:

Collect rent payments from tenant and transfer to the landlord minus any fees or property expenses due or incurred for the period. Payments will be made by bank transfer accompanied by a detailed rent statement to be provided via e-mail.

Complete as standard two property inspections on an annual basis. Responsibility for and management of vacant properties is not included as standard and will only be completed by special agreement.

Co-ordination of repair or required maintenance work including organising tradesmen to attend to provide estimates or complete authorised work and settling invoices from rents received.

Complete Gas Safety Certificates, Electrical Installation Condition Reports and Energy Performance Certificates when required in order for the landlord to remain compliant with regulations.

Complete full property inspection and inventory check at the end of each tenancy and oversee any matters or disputes between landlord and tenant relating to unfair wear and tear.

Issue Notice of Seeking Possession as instructed by the landlord.

Find your perfect home with Langdales

Langdales have a growing portfolio of quality homes for tenants to rent across the whole of County Durham. Take a look and find your perfect home right here.

Application / Tenancy Process:

1. View our available properties online via any of our advertising portals and platforms.
2. Contact us to organise your viewing.
3. Following your viewing complete a pre-tenancy application form with one of our team.
4. Once your application has been approved you will be required to pay a holding deposit equivalent to no more than one weeks’ rent to reserve the property and progress to the referencing stage of the application.
5. Our third party application / referencing partner will apply for references which include the following:
   – A credit search
   – A Landlord / Agent reference if you are already or have previously rented
   – An employment reference to verify income and employment information
6. While completing the above application process you will also be required to provide the following:
   – Identification to satisfy required Right To Rent checks
   – Proof of income (3 months pay-slips if employed or Universal Credit / Benefit paper-work if unemployed)
   – 3 Months Bank Statements
7. Move In! Upon successful application and referencing you are then able to sign your tenancy agreement and documents and collect the keys to the property on the first day of your tenancy once the necessary rent and bond/deposit payments have been received.

Emergencies

If you have an emergency in your property, here is what you should do:

During Office Hours – Please call the office on 01388 810500 to report the issue.

Out Of Office Hours – Please call the office on 01388 810500 and leave a voicemail with your address and the nature of your emergency. Voicemails are monitored and received by the team outside of office hours. In addition to leaving a voicemail on the office telephone you are able to call the ‘Out of Hours’ Emergency telephone number detailed within your tenancy agreement.

What Constitutes an Emergency?

• Break in that has caused damage to windows, doors or locks and compromised the security of the property.
• Severe leaks causing immediate damage to the property. Please locate the mains stop tap as soon as possible and turn off in the first instance.